I never thought easy car hire would be something I would have to worry about. My experience with car rental went as far as the airport car rentals I would organise for friends and relatives visiting our lovely country from abroad. And since it was never my own expenditure I rarely looked at the cost when I booked them cars to get around in - Europeans have that lovely pound/rand exchange rate going for them. Suffice it to say, I was in for a surprise.
I once had a lovely little car. Nothing fancy, just a champagne-coloured 1400 Volkswagen Golf. No power steering, no air-conditioning, just the basics. The only thing that set him apart from the legions of other Golf's littering the streets of Cape Town was the fact that he was mine and that I was covering the monthly instalments with my own money earned with my very own blood, sweat and tears. We had a good run, Aragorn and I. We had lovely trips up the Garden Route, to my grandparents in Bredasdorp and my parents in Riebeek Kasteel. Not once did I encounter a flat tire, an unwilling battery or a reluctant starter motor. Smooth sailing, really.
Imagine my absolute shock and horror when I walked out of my cousin's beautifully appointed town house in Upper Woodstock to find that Aragorn had been nicked. Gone - a' la poof. Along with my gym bag containing my trusty running shoes, my favourite pair of ski pants and the one vest I own that can withstand sweaty Yoga sessions without revealing any lumps and bumps. The experience was quite perplexing to say the very least.
I proceeded to ring up the Woodstock Police Department to get a case number. Living in South Africa I didn't really expect them to find Aragorn; he was probably being dismantled or spray-painted a different colour at the time in any case. I merely needed the case number so I could start the very tedious and needlessly elaborate process of having the insurance company provide the very service I pay them for - providing the money to buy a new car. Four nerve-wrecking hours later the police showed up, took my statement and promptly left, leaving me without any means of getting to work. Woodstock is not really a neighbourhood you want to go strolling around in and taking a taxi is equally risky. The only option left to me was to locate a quick, efficient and easy car hire company to get my out of my annoying predicament.
Luckily for me, Cape Town is quite well supplied with these. A swift flick through the telephone book and I had the numbers of three car rental companies on hand. The first one I called turned out to be a lemon - they required a mountain of paperwork and a time consuming credit check before I would be allowed to rent a vehicle. I will never know what the third company would’ve had to offer because by the second try, I had what I needed. The lady that handled my inquiry was professional, sympathetic and offered to send someone round to take me to work while she sorted out the paperwork. I gratefully accepted and by the time I finished work that afternoon there was an attendant waiting outside my building with a snazzy little number for me to get around in.
I realise that it's not a good idea to live your life always expecting the worst to happen, but on the other hand it always helps to be prepared. After this experience I changed my insurance policy to include vehicle replacement rental coverage. My premium went up nominally, but the money I will spend on this yearly is less than it would cost to rent a car from even the cheapest vehicle rental agency. All I know is that my experience of becoming part of South African crime statistics would have been much more disruptive hadn't I stumble upon the easy car hire company I did.
Bookmark/Search this post with:


Delicious
Digg
StumbleUpon
Propeller
Reddit
Magnoliacom
Newsvine
Furl
Facebook
Google
Yahoo
Technorati
Icerocket
